TRAVERTINE MART
ONE (1) YEAR LIMITED WARRANTY

Premium Select Travertine Pavers & Travertine Pool Coping
(For purchases made on or after March 24, 2014)

IMPORTANT: READ THIS LIMITED WARRANTY CAREFULLY BEFORE USING THE PRODUCT.
THIS WARRANTY IS SUBJECT TO BINDING ARBITRATION AND A CLASS-ACTION WAIVER (SEE SECTION 12).
YOU MAY ALSO USE SMALL-CLAIMS COURT AS PROVIDED BELOW.

1. WHO IS COVERED
   
   This Limited Warranty is extended by Travertine Mart, LLC (“we,” “us,” or “Travertine Mart”) only to the original purchaser shown on the original Travertine Mart sales invoice (“you” or “original purchaser”). Coverage terminates automatically upon any sale, conveyance, or transfer of the real property on which the Product is installed. This Warranty is not assignable or transferable.

2. PRODUCTS COVERED
   
   “Product” or “Products” means only Travertine Mart Premium Select Travertine Pavers and Premium Select Travertine Pool Coping that are (i) designated “Premium Select” on the original invoice, and (ii) installed outside the footprint of any structure (i.e., on sand-set or gravel-set exterior applications).
   Excluded: Travertine Tiles, Marble, Limestone, Pavers marked “Commercial” or “Standard Grade” and any stone not expressly listed above.

3. TERM
   
   Coverage begins on the invoice date and expires twelve (12) months thereafter.

4. WHAT IS COVERED
   
   We warrant that, when installed in strict accordance with the Travertine Mart Installation Guide Version 2025-1 (posted at https://www.travertinemart.com/travertine-installation), the Product will:
   a. Resist freeze-thaw cracking or breakage for one (1) year; and
   b. Exhibit thickness and calibration consistency within ±2 mm of the nominal specification.

5. INSTALLATION REQUIREMENTS (CONDITION PRECEDENT)

   a. Dry-set (sand-set) or flexible gravel-base installation ONLY. Mortar-set, mud-set, or grout-set applications are excluded.
   b. Installer must hold, in the jurisdiction where the Product is installed, the license classification required by law for the scope of work performed (usually “General Builder,” “Masonry,” or “Pool/Spa”).
   c. Along with your warranty claim you must include:

   i. Copy of installer’s license face-sheet;
   ii. Certificate of installer’s general-liability insurance; and
   iii. Dated photographs of the completed installation.

   Failure to satisfy any requirement in Section 5 voids this Warranty in its entirety.

6. WHAT IS NOT COVERED

   This Warranty does not apply to:
   – Improper installation or installation by an unlicensed contractor;
   – Ordinary wear-and-tear, abrasion, or color fading;
   – Natural stone characteristics (porosity, veining, color variation, texture, loss of factory fill);
   – Damage from falling objects, appliances, furniture, heavy machinery, or moving loads;
   – Salt-water, chemical, bleach, acid, or pressure-washer damage;
   – Use of non-stone-specific sealers or cleaners;
   – Alterations (cutting, reshaping, surface grinding);
   – Consequential, indirect, or special damages of any kind.

7. EXCLUSIVE REMEDIES
   
   If you comply with all sections above and we determine, after inspection, that a covered defect exists, your exclusive remedy will be one of the following, at our election:

   a. Deliver replacement material FOB jobsite (we pay freight up to USD 1,000); or
   b. Reimburse you the original invoice price per square foot for the defective area; or
   c. If replacement is commercially impracticable, refund the original invoice price for the defective material.

   In no event will our aggregate liability (material, freight, labor, and incidentals) exceed 100 % of the total original invoice price.

8. NOTICE OF CLAIM
   
   You must notify us in writing at warranty@travertinemart.com within thirty (30) days after you first discover or should have discovered the alleged defect, but in no case later than one (1) year from the invoice date. Your notice must include:

   i. Original order number and dated invoice;
   ii. Photographs of the entire installation and close-ups of the defect;
   iii. Proof you satisfied Section 5 (license, insurance, photos);
   iv. Description of date and manner of discovery.

   We have the right to inspect the Product on site and to collect samples for independent laboratory testing. If testing shows non-compliance with the Installation Guide, you will reimburse us for all testing and travel costs.

9. DISCLAIMER OF IMPLIED WARRANTIES
   
   EXCEPT AS EXPRESSLY SET FORTH IN THIS DOCUMENT, TRAVERTINE MART DISCLAIMS ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. SOME STATES DO NOT ALLOW SUCH DISCLAIMERS, SO THIS DISCLAIMER MAY NOT APPLY TO YOU.
10. SEVERABILITY
    If any provision of this Warranty is held invalid, the remaining provisions remain in full force, and the invalid provision shall be interpreted to effect its intended purpose to the maximum extent permitted by law.

11. GOVERNING LAW; SAVINGS CLAUSE

    This Warranty is governed by the laws of the State of Florida, without regard to conflict-of-laws rules. If the jurisdiction where the Product is installed contains consumer-protection statutes that cannot be waived by agreement, those statutes apply to the extent they afford greater protection, but only for individual (non-class) relief.

12. DISPUTE RESOLUTION – ARBITRATION / SMALL-CLAIMS CARVE-OUT
    
    a. Small-Claims Option: Any dispute within the monetary jurisdiction of the small-claims division of the state court for the county in which the Product is installed may, at your sole election, be brought in that small-claims court.
    b. Arbitration: All other disputes arising out of or relating to this Limited Warranty (including disputes under the federal Magnuson-Moss Warranty Act or state consumer-protection laws) shall be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration shall be conducted in Broward County, Florida, before a single arbitrator. The award shall be final and binding, and judgment may be entered in any court of competent jurisdiction.
    c. Mutual Obligation / Class Waiver: This arbitration obligation is mutual—Travertine Mart also agrees to arbitrate all claims against you. YOU AND TRAVERTINE MART WAIVE ANY RIGHT TO PURSUE DISPUTES ON A CLASS-WIDE BASIS IN ARBITRATION OR ANY OTHER FORUM.
    d. Attorneys’ Fees: Each party bears its own attorneys’ fees and arbitration costs, unless the arbitrator determines that a claim or defense was frivolous or brought in bad faith.
    e. Survival: If any portion of this Section 12 is found unenforceable, the remaining portions remain in full force, and any class-wide claims must be litigated only in a court of competent jurisdiction located in Broward County, Florida, without a jury trial.
13. ENTIRE WARRANTY
    
    This document sets forth the entire warranty for the Product and supersedes any oral, written, or electronic representation made before or after purchase. No employee, agent, distributor, or representative is authorized to modify or expand this Warranty.

14. PROCEDURE FOR MAKING A CLAIM
    
    Email: support@travertinemart.com
    Mail: Travertine Mart, Attn: Product Claims, 2516 SW 30th Ave, Hallandale, FL 33009

    We will acknowledge receipt within seven (7) business days and provide a written disposition within thirty (30) calendar days after we receive all items required in Section 8.

15. EFFECTIVE DATE
    
    This Limited Warranty applies to all orders invoiced on or after March 24, 2014 and replaces any prior warranty.